• Love,your consideration.apologies for the your payment is , Informalmy CV for • Please accept our inform you that websites: • Yours Truly, (AmE)
GREETINGS
• I am attaching
any inconvenience caused.
• We regret to Information obtained from
• Sincerely, (AmE)Formal
to apologize for
us.
write ’I do not’ instead of ’I don’t’ or ’they cannot’ instead of ’they can’t’ and so on.• Sincerely Yours, (AmE)to the meeting.• We would like room you provided used, so remember to e.g. Dear Ms Collins)
• I’m sorry, but I can’t make it
Formal
satisfied with the
contractions are rarely
with the name won’t happen againAPOLOGIZING
REASON FOR WRITING / REPLYING
was not completely
in formal correspondence • Yours sincerely, (when you start • I promise it as we’d expected..say that I mind is that with Dear Sir/ Madam,)
the delay.us wasn’t as nice • I regret to to keep in • Yours faithfully, (when you start • I apologize for
place you’d recommended to dissatisfaction with… / to complain about…One more thing Formalcaused.
saying that the
to express my to seeing you.… format?the trouble I
won’t mind me • I am writing • I’m looking forward
it again in • I’m sorry for • I hope you Formal
from you soon.
• Sorry, but I can’t open it. Can you send Informalthe payments.COMPLAINING• Hope to hear holiday photos.attend the conference.
say that you’re late with moving the furniture?Informal• I’m attaching/sending you the be able to • I’m sorry to
a hand with town.InformalI will not
Informal• Do you need to visit our … format?• I am afraid
suffered.you out?you are planning
it again in
future.the distress we come and help to hearing when • Could you send
again in the compensate us for • How about I • I look forward
have sent me.will not happen your company can
the place?you.the file you sure that this
to hear how
you clear up
to hearing from I cannot open • We will make • I am interested early and help
• I look forward • I am afraid the damages caused.damages.me to come Formalstatement attached.
compensate you for compensation for the • Would you like • Best regards, (semi-formal, also BR)• Please see the can do to
full refund and next month.• Yours,as an attachment.
know what we to receive a are getting married • Take care,
you the brochure • Please let us • I would like John and I
• Thanks,
• I am sending delay.
considerably overdue.tell you that of further assistance.you another statement to arrange another
the show has annual conference in selected for publication.Formal• Can you call
help me clear come and see know how much
like to know • Could you possibly it if you
attend … / if you are
/ ask you if…
invite you to • Just a quick our telephone conversation
the sale of booking/ to ask for Formal• Hello Claire,not appropriate, as you don’t know whether • Dear Dr Smith,
• Dear Sir or for some time are perfectly suitable • I’m happy to
I can be glad to send • We are willing inform you that be holding our
article has been OFFERING HELP / GIVING INFORMATIONJerry for me?coming early to if you could • Please let me
• I would also
two days.• I would appreciate if you can
that / tell you about • This is to Semi-formal / Informal• With reference to with regard to the position of…/ to confirm my
may concern:’)
• Hi Dennis,
a woman is • Dear Mr/ Ms Jones,• Dear Sir/ Madam,
have worked together most informal expressions tomorrow. (= I can’t come tomorrow.)
me know if • We would be conditions.• We regret to that we will
know that your possible) you could call • Would you mind • I was wondering
in your area.Manager?please reply within December?
let me know
let you know that…know that…
29th February• I am writing
reservation/ to apply for by a (,) comma, exception: ’To whom it
Informal Mrs to address
ATTACHING FILES
may concern: (especially AmE)
Formal business associates who labelled ’formal’ and ’informal’- please note that
• I’m sorry, but I can’t make it • Please do let CEO.
to bad weather September 2022.
to inform you to let you me asap? (as soon as • Do you think
week.Informalany swimming pools
with the Logistics
me a brochure/ if you could meeting on 12th
• Could you please • I wanted to you to…/ to tell you
ENDING CLOSING FORMULA
to let you
you made on …
to make a (note: salutations are followed not)
NOT used. Using Miss or
• To whom it
a good relationship.
’semi-formal’ situations, such as between
The examples are
Informal
if necessary.
meeting with the
been cancelled due
Brussels on 20
• I am glad • We are happy me/ get back to
up the place?me sometime next the tickets cost.if there are arrange a meeting
could please send
available for a Formal
join us for...note to invite
on Friday, I would like …/ to the complaint further information about • I am writing • Dear Mum,she’s married or (note: First names are
