and record your
• Press 1 to
sections to set left, tap Menu Settings,
erase the recording options:in the following • At the top ,
• Press 3 to name, you have three
Options menu, follow the steps
new greeting:, recording.
• After recording your • From the Mailbox
To record a , listen to your the recording.
Mailbox Options.a greeting.websites: • Press 2 to finished recording, press # to temporarily save • Press to enter • Tap to delete Information obtained from greeting.• When you are not be used.
can play, discard, or re-record your greeting.
Mailbox Options menu.as your temporary record your name.supported and should the greeting you returned to the and set it
• Press 3 to feature is not Before you save been changed. You will be
save the recording
The NameThe busy message • Tapyour password has • Press 1 to Mailbox Optionsas active
end the recording.a message that options:returned to the
use, tap more Set
• Tap Stop to new PIN, you will hear temporary greeting, you have three your Unavailable Message, you will be would like to greeting.# to confirm your • After recording your the recording as
greeting that you start recording your After you press the recording.
1 to save • Next to the
• Tap Record to # to save it.finished recording, press # to temporarily save After you press • In the section, tap
Temporary Messagechoice, and then press • When you are
message again.left, tap Menu Settings
dial plan only.
to confirm your
an existing one.
and record the
• At the top use in a
a second time 2 to remove
erase the recording
greeting:Alternate greeting for
• When prompted, enter the PIN
greeting or press • Press 3 to
to the default Busy Message# to save it.
record a new
recording.
or switch back
Unavailable
PIN and press
• If prompted, press 1 to listen to your you've already recorded Option
• When prompted, enter your new
greeting.
• Press 2 to different greeting that
following message types:
• Press 5record your temporary Message.To use a
one of the
(such as “1234” or “9999”) are not allowed.• Press 4 to as your Unavailable tapbutton next to For security reasons, some insecure PINs Greeting
and set it greeting and then • Tap the record again.
Recording a Temporary
save the recording for the new Exit
your Unavailable message Your Temporary Greeting• Press 1 to *101 when the recording, tap . Enter a name #
one and use Mailbox Option
options:• To save the
Menuremove the existing returned to the
message, you have three recording, tap RedoReturn to Main
a new greeting, or press to name, you will be
• After recording your
• To replace the
#
• When prompted, press to record
recording as your the recording.the recording, tap play
Skip Call Info
Greeting menu.
to save the finished recording, press # to temporarily save
• To listen to Forward to Extension
enter the Temporary
After you press • When you are recording:Delete Message• Press 4 to name again.Message.do with the Next MessageGreetingand record your
record your Unavailable would like to
• Dial *101 when the the BeginningDisabling Your Temporary
erase the recording • Press 1 to
• Choose what you
Repeat Message From Mailbox Options• Press 3 to
Greeting (Optional)
stopMenureturned to the
recording.• Step 3: Record Your Temporary and then tap *101 when the Return to Main temporary greeting, you will be
listen to your • Step 2: Record Your Name
• Record your greeting #recording as your
• Press 2 to Message• Tap record
Change PIN
to save the as your name.• Step 1: Record Your Unavailable
greeting
Office
After you press and set it options.
• Tap Record a
Saved Messages
greeting again.
save the recording
your required mailbox
• In the section, tap
Record Out of • Tap the icon.
• Click
number assigned to
greeting begins to Me or Simultaneous
• Follow instructions to greeting starts to
it at any
List of Options
group's extension number, followed by #.
From Call Group
From Mobile App
to play.• Call your phone
play.
Ring
extension can be for up to • Click• Click
10 digits.
• Pencil icon.
of rings and
, then click SettingstoSuper User /
Change your greeting
Record a custom for instructions on in use or
Use the default See Recording Greetings
a custom message
how to record by Name directory Name Greeting
person you are system greeting instead
Record a new greeting
• Calls ring the • Click the Avatar
click the Pencil and then click
Record Name Greeting
New MessagesFrom Mobile App
to play.
• Call your phone and then dial If Using Follow
From Vonage Phonenumber.directly by entering to Play a
• Enter the call to Play
• Playor Downloadyour greeting starts
Forwarding Optionsgreeting begins to Me or Simultaneous 5,000 messages per length and stored
Change your greeting
10 digits., then click Settingsfrom 4 to • Click Extensions• Set the number • Click the Avatar
• Click and go Rings
office.
GreetingSee Recording Greetings the phone is Busy Greetingup the call.
message or record for instructions on in the Dial finished.
• To begin, dial *123
greetings. Callers hear The Use the default
and then clickEnd Userto manage and • Click Phone System Record Busy Greetingthe Trash icon.
the Trash icon.your greeting starts
Forwarding Options
company phone number From Non-Vonage Phone
group's extension number, followed by #.• Dial your company's main phone dial an extension
must be set group's extension number.message for options
• Click• Dial Star when Not Using Call
and then dial If Using Follow A maximum of six minutes in from 4 to
• Click the Avatar enter a number Administrator
forEnd Users• Pencil icon.Set Number of
away from the Out of Office on.that plays when and upload.available to pick
Use the default
See Recording Greetings name, which is used
at the tone. Press Pound when Unavailable and Busy and then disconnect.
• Click set options and then clickextension you want
AdministratorRecord Unavailable Greetingand click on message and click
• Dial Star when Not Using Call • Call your main
Keypad Options. • Enter the call enabled.Allow callers to
The Virtual Receptionist • Dial the call • Tap on a Keypad Options. your extension.Keypad Options.
company phone number
From Non-Vonage Phonemessage.
be up to enter a number End Users
• Go to and Super User /• Mark the option of rings, then click• Click Phone System, then click Extensions
of this option, if you use.when you are and upload.
Disturb is turned a custom message how to record
you are not Unavailable GreetingReceptionist. or upload your is unavailable. Leave your message
recorded message for specified ring duration Settings
• Click set options • Hover over the Super User /Mailbox Options
• Swipe the message • Hover over a your extension.play.Ringdelete messages. See Navigate Phone
play.time must be
and the option Off the SystemOn the System
• Tap the icon.• See Navigate Phone number assigned to • See Navigate Phone • Call your main stored.
90 days per A message can
• Go to and
• Click• Clickthen click
• Click Call Forwarding• Set the number Administratorto inform callers message to play
how to record if Do Not message or record for instructions on that plays when and upload.for the Virtual Lets you record
*123
